The Park Hotel | Accessibility and Inclusion

Accessibility and inclusion

The Park Hotel are committed to ensuring that our services and facilities are accessible to all individuals, regardless of their physical, sensory, or cognitive abilities. We aim to provide an inclusive environment where everyone feels welcome and valued.

Physical accessibility

Entrances and exits

Our main entrance is step-free and wheelchair accessible.

Building layout

The building is equipped with lifts to all floors, and corridors are free of obstacles to ensure smooth passage for wheelchair users.

Accessible toilets

Fully accessible toilets are available on the ground floor in public areas and are designed to accommodate users with disabilities.

Parking

Designated accessible parking spaces are available close to the building entrance, with clear signage and ample space for vehicle access.

Visual and hearing accessibility

Signage

Clear and high-contrast signage is used throughout the building to assist visually impaired visitors.

Communication support

We offer British Sign Language (BSL) interpreters and other communication support upon request. Please contact us in advance to arrange these services.

Digital accessibility

Website

Our website is designed to be accessible to all users, following the Web Content Accessibility Guidelines (WCAG) 2.1. We continuously strive to improve our digital accessibility.

Alternative formats

Information and documents are available in alternative formats, including large print, audio, and braille. Please contact us to request these materials.

Assistance and feedback

We are dedicated to continuous improvement in accessibility and welcome your feedback. If you encounter any barriers or have suggestions for enhancing our accessibility, please let us know.

Contact us

For any accessibility-related inquiries or to request assistance, please contact our accessibility coordinator by phone on 0151 525 7555 or by email at reservations@theparkliverpool.co.uk.

We look forward to welcoming you and ensuring a positive and inclusive experience.

The Park Hotel, Dunnings Bridge Road, Liverpool, L30 6YN.